Your Privacy Matters

Effective Date: April 2026 · Apostille Kite · Noah Greenwood · San Antonio, Texas

🪁 Short version: We collect only what we need to connect you with apostille providers. We never sell your data. All payments go through Stripe — we never touch your card info.

1. Who We Are

Apostille Kite is a document authentication marketplace operated by Noah Greenwood in San Antonio, Texas. We connect customers who need apostille services with certified providers across the United States.

2. Information We Collect

We collect information you provide when creating an account or submitting a request:

Full name, email address, and phone number
State of residence
Document type, issuing state, and destination country
For vendors: business name, website, pricing, and service area
In-app messages between you and providers
Payment information — processed securely by Stripe. We never store card numbers.

3. How We Use Your Information

To match you with apostille providers in your state
To process vendor subscription payments via Stripe
To send email notifications about your requests (via Resend)
To verify vendor credentials and maintain platform integrity
To resolve disputes and ensure platform safety
To improve the Apostille Kite platform

4. Information Sharing

We share your document details and contact information with the vendor(s) you select to process your apostille. We do not sell your personal data to third parties for marketing purposes.

We use the following trusted third-party services, each bound by their own privacy policies:

Supabase — secure database and authentication
Stripe — payment processing (PCI-DSS Level 1 certified)
Resend — transactional email delivery
Firebase (Google) — push notifications

5. Communication Monitoring

All in-app messages between customers and vendors on the Apostille Kite platform are stored and may be reviewed by Apostille Kite for safety, quality assurance, fraud prevention, and dispute resolution. By using the platform you consent to this. This is standard practice on all marketplace platforms (Airbnb, Fiverr, Upwork, etc.).

6. Data Security

Your data is stored in Supabase with row-level security — you can only access your own data
Passwords are encrypted using industry-standard bcrypt hashing
Payment card data is handled exclusively by Stripe — PCI-DSS Level 1 certified
We never store raw credit card numbers or banking information

7. Data Retention

We retain your account data for as long as your account is active. If you request deletion, we will remove your personal data within 30 days, except where retention is required by law or for fraud prevention.

8. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your account and associated data
Withdraw consent for marketing communications

To exercise any of these rights, email: noah@chickadee.biz

9. Cookies

Apostille Kite uses minimal cookies necessary for session management and authentication only. We do not use advertising cookies or third-party tracking cookies.

10. Children's Privacy

Apostille Kite is not intended for users under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or in-app notification. Continued use of the platform after changes constitutes acceptance.

12. Contact

Privacy questions or data requests:
Email: noah@chickadee.biz
Apostille Kite · San Antonio, Texas